Contact information
At Velmoras, customer satisfaction is our priority. We are always ready to assist you with any questions, concerns, or feedback regarding your shopping experience.
Whether you need help with an order, shipping information, product details, or return requests, our support team is here to help.
Customer Support Contact
Email: coliorluccacbj1@hotmail.com
Business Address:
1492 Rue de Coleraine
Québec, QC G3K 2B3
Canada
Support Response Time
Our support team aims to respond to all inquiries within 24–48 business hours. During periods of high demand, response times may be slightly longer, but we make every effort to assist customers as quickly as possible.
To help us process your request efficiently, please include the following information when contacting us:
• Your full name
• Your order number (if applicable)
• A detailed description of your inquiry
We value open communication and are committed to providing helpful, professional assistance at every step of your shopping experience.